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Smith.ai AI Receptionist: what it does, cost and setup

AI receptionist with a free plan and live human backup.

Checked 2026-10-24

CostFree plan with 25 calls a month ($3 per extra call). Pro $150/mo for 75 calls.
Free tierYes
Open sourceNo
Runs onCloud, phone
Sourcesmith.ai

What Smith.ai AI Receptionist does

Smith.ai answers calls with AI and can hand the call to a live receptionist when it needs judgment. It suits legal, medical intake and upset callers.

How to set up Smith.ai AI Receptionist

  1. Start on the free plan for 25 calls.
  2. Set when a call should go to a human.
  3. Move to Pro only once volume passes the free plan.

Smith.ai AI Receptionist vs alternatives

Smith.ai AI Receptionist vs Rosie

Smith.ai costs more per call but has a free plan and human backup. Rosie is cheaper for routine calls.

Smith.ai AI Receptionist alternatives

  • Rosie: Ready-made AI receptionist for small businesses. (Professional $49/mo (250 minutes). Scale $149/mo (1,000 minutes, booking and transfers). 7-day free trial.)
  • Goodcall: AI receptionist billed per unique caller, not per minute. (Starter $79/mo for 100 unique callers. Free demo agent.)

Smith.ai AI Receptionist FAQ

Is Smith.ai AI Receptionist free?

Yes, there is a free plan with 25 calls a month and $3 per extra call.

How much is Smith.ai Pro?

$150/mo for 75 calls, per its AI receptionist pricing page.

Can Smith.ai transfer to a person?

Yes. Its AI can hand calls to a live receptionist.

Sources

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